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Cisco Technical Support for PC

Published by  Cisco Systems, Inc.
  • Category
    Business
  • Developer
    Cisco Systems, Inc.
  • Downloads
    100000+
  • Android Version
    5.0 and up
  • Content Rating
    Everyone
Cisco Technical Support PC screenshot 1Cisco Technical Support PC screenshot 2Cisco Technical Support PC screenshot 3

The Cisco Technical Support mobile application for Android simplifies network maintenance, saving you time by providing tools to help troubleshoot issues, research products, update & create support cases, track RMAs, and manage your install base anywhere, anytime! Love the app? Let us know. Your feedback and reviews help drive new features in the app.

The Cisco Technical Support mobile application is like a virtual library, providing users access to installation and configuration guides, data sheets, and command reference guides for more than 7,000 products including:

• ASR & ISR Enterprise Routers; CRS Core Routers; Small Business Routers
• Catalyst and Nexus Switches for the Enterprise and Data Center
• Meraki Wireless (Wi-Fi) Access Points and Controllers
• ASA Security Appliances, VPN clients (AnyConnect), and Firewalls
• Collaboration products (WebEx, Telepresence & Video Endpoints, Call Manager, Jabber)
• Data Center products (Nexus Switches, UCS Servers)

What's New in Version 4.0.2
• Bug fix for Bar Code Scanner

What’s New in Version 4.0
• Added option to email Service Request, RMA, and Bug details to colleagues
• Inject user's credentials when loading content within our In-App Browser
• Select/copy/paste details from a Service Request, RMA or Bug detail screen
• Miscellaneous bug and UI fixes


Cisco Technical Support Basic Features - Available to all users:
• Engage with fellow networking professionals within the Cisco Support Communities. Ask and answer questions, gain reputation, and more!
• View product-specific support content for over 7,000 Cisco products
• Access over 1,800 configuration examples and troubleshooting technotes authored by Cisco TAC Engineers
• Receive PSIRT (Security Advisories), End-of-Life, and Field Notice mobile push notifications
• Access to the Cisco Reseller Locator located in Tools
• Bookmark your favorite RSS feeds, and video channels in "My Shortcuts"
• Save content with the Pocket (Read-It-Later) service; go to http://www.getpocket.com/ for information on how to set up this service

Cisco Technical Support Advanced Features - Available to Cisco Support Contract holders:
Support Cases & RMAs:
• View, Edit and Create support cases and track return RMAs
• Access support case notes and attachments (txt, pdf, xls, ppt, doc, and image file types)
• Receive support case updates via mobile push notifications
• "My Notifications" stores your support case related notifications over the prior 30 days.
• Contact your assigned TAC engineer, On-Site Contact, and Field Engineer via phone or email
• Bookmark urgent support cases for easy reference from "My Shortcuts"
• Request case updates, case closure, and reopen cases with a single tap

Support Contract & Product Coverage Information:
• View contract information and set expiration reminders with "My Contracts"
• Use the embedded bar code scanner to easily look up product coverage details by serial number with "Check Device Coverage"
• Validate and update an installation using your current location
• Manage your install base (view EoX, warranty and coverage status) for up to 10,000 devices with "My Devices"
• Access to Contract Renewal, Last Day of Support, and End-of-Life reports in "My Devices"
Bug Search Tool:
• Access to the Bug Search Tool to assist with risk management, product maintenance, and troubleshooting
• Bookmark software bugs for easy access from "My Shortcuts"
• Research Cisco software bugs by product, IOS version, or keyword

Tools:
• Basic SSH/Telnet client for remotely connecting to network devices
• VCS Service Checker
• IPsec Overhead Calculator

Do you have questions or want to provide feedback? Send us an email at: [email protected]

How to Install Cisco Technical Support for Windows PC or MAC:

Cisco Technical Support is an Android Business app developed by Cisco Systems, Inc. and published on the Google play store. It has gained around 100000 installs so far, with an average rating of 4.0 out of 5 in the play store.

Cisco Technical Support requires Android with an OS version of 5.0 and up. In addition, the app has a content rating of Everyone, from which you can decide if it is suitable to install for family, kids, or adult users. Cisco Technical Support is an Android app and cannot be installed on Windows PC or MAC directly.

Android Emulator is a software application that enables you to run Android apps and games on a PC by emulating Android OS. There are many free Android emulators available on the internet. However, emulators consume many system resources to emulate an OS and run apps on it. So it is advised that you check the minimum and required system requirements of an Android emulator before you download and install it on your PC.

Below you will find how to install and run Cisco Technical Support on PC:

  • Firstly, download and install an Android emulator to your PC
  • Download Cisco Technical Support APK to your PC
  • Open Cisco Technical Support APK using the emulator or drag and drop the APK file into the emulator to install the app.
  • If you do not want to download the APK file, you can install Cisco Technical Support PC by connecting your Google account with the emulator and downloading the app from the play store directly.

If you follow the above steps correctly, you should have the Cisco Technical Support ready to run on your Windows PC or MAC. In addition, you can check the minimum system requirements of the emulator on the official website before installing it. This way, you can avoid any system-related technical issues.

Download Cisco Technical Support For PC

Cisco Technical Support APK 4.1.47.65 MB4.1.4
Cisco Technical Support APK 4.1.37.38 MB4.1.3
Cisco Technical Support APK 4.1.17.35 MB4.1.1